Cliff and Mary Gaunt

Dear Rockford Charter Coach Management, We want you to know what a marvelous trip we had on your November 28th - December 1st Branson bus trip. The agenda your staff organized was spectacular. We felt we really saw Branson and what it has to offer. The driver, Ray Matthews and tour director, Laura Babcock were outstanding. Rays driving and accommodations for the passengers needs were unsurpassed (a stroke victim wanting to go to Bass Pro Shop, Ray was kind enough to make a stop there for him). Laura Babcock is a true professional for her job. Laura was always concerned about her passengers comfort. Constantly informed us of the agenda and what expectations were to be at each location. She was constantly offering food, entertainment, picking up trash and eager to answer any questions the passengers asked. At no time did we feel rushed or question the time expectations. We truly hope our next trip with Rockford Charter will include Ray and Laura. Happy Holidays to you and your staff. Sincerely, Cliff and Mary Gaunt